Tuesday, October 17, 2023

NAPLES, Fla. (October 17, 2023) - The Ritz-Carlton, Naples has again received the coveted AAA Five Diamond designation for 2023 and 2024, following the resort’s dramatic transformation and re-opening in July 2023, a prestigious accolade that the resort has maintained for decades.  

"We are honored to receive the acclaimed Five Diamond designation from AAA,” said Mark Ferland, General Manager of The Ritz-Carlton, Naples. “This award reflects the commitment of our Ladies and Gentlemen to provide every guest with exceptional hospitality throughout their visit.”

With this most recent honor, The Ritz-Carlton, Naples is part of a select group representing the top tier of the hospitality industry in North America. There are roughly 130 hotels and 60 restaurants on the AAA Five Diamond list. Hotels at this level, less than 1% percent of the more than 23,000 AAA Diamond lodgings, are noted for world-class luxury and upscale amenities for a once-in-a-lifetime experience.

To earn the distinctive AAA Five Diamond designation, hotels and restaurants must pass a rigorous evaluation that includes unannounced, in-person inspections, and anonymous overnight stays for hotels, and a review by a panel of experts as a final step to ensure credibility. All AAA Diamond Program hotels and restaurants are re-evaluated annually to ensure they provide the best experience for travelers and diners.

“AAA is pleased to recognize The Ritz-Carlton, Naples with the Five Diamond designation, meaning its unwavering attention to both service and surroundings have placed it into the upper echelon of AAA’s Diamond Program,” said Stacey Barber, executive director, AAA Travel Information & Content. “To maintain the exceptional standards required for this designation on a daily basis is an outstanding achievement. Five Diamond hotels and restaurants consistently exceed expectations to provide their guests a highly personalized, memorable experience.”

In 2023, The Ritz-Carlton, Naples debuted a stunning resort transformation, including the debut of the new Vanderbilt Tower featuring the brand’s largest Ritz-Carlton Club Lounge in North America, redesigns to all 474 guestrooms and suite, a new lobby, lobby bar, and arrival experience, as well as new pools and poolside bungalows. Epicureans are singing the praises of the resorts culinary offerings, with beloved restaurants Gumbo Limbo, Dusk, and The Grill, complementing three new dining experiences: Sofra, a new vegetable-forward restaurant inspired by the flavorful plates of the Eastern Mediterranean; Moka, serving coffees from beans selected by a third-generation roasting family; and the Lobby Bar, featuring a curated menu of champagnes and wines selected by the resort’s master sommelier.

The resort’s eight food and beverage outlet, Nolita, will debut in December 2023. Drawing inspiration from New York’s culinary district, Nolita, will feature American Italian classics, artisan pastas, and familiar dishes inspired by family recipes. By day, Nolita offers guests an expanded breakfast buffet and timeless Italian cuisine. By night, a lively bar complements an approachable entrée menu, including veal parmigiana, vongole, and classic spaghetti with meatballs. With a wood-fired pizza oven and carry-away window, Nolita’s casual vibe echoes its namesake neighborhood.

For more information about the resort or to make a reservation, please visit or call 239-598-3300.

About the AAA Diamond Program

For more than 80 years, AAA’s professional inspectors have conducted in-person property evaluations. AAA is the only entity using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. AAA’s inventory includes nearly 30,000 Diamond hotels and restaurants across the United States, Canada, Mexico, and the Caribbean. Travelers can find AAA Diamond hotels and restaurants and inspector insight in AAA’s trip planning products: Trip Canvas, AAA Mobile app, AAA Travel Guides, TripTik Travel Planner, and the AAA TourBook guides. For more information, visit

About The Ritz-Carlton, Naples

Located on the pristine white sands of Southwest Florida’s Gulf Coast, the Forbes Five Star, AAA Five Diamond, Ritz-Carlton, Naples appeals to today’s sophisticated traveler with an array of pampering amenities. In July 2023, the luxury resort unveiled a transformative renovation, including 474 exquisitely appointed guest rooms and suites – all with stunning views of the Gulf of Mexico, the new Vanderbilt Tower – the resort’s Club Level tower featuring upgraded appointments, a newly designed arrival experience featuring an ornate Lobby Bar, a variety of innovative dining experiences including the vegetable-forward Eastern Mediterranean, Sofra, a luxurious, 51,000 square-foot Ritz-Carlton Spa®, and revamped adult and family pools, all complimenting its expansive event and meeting space. Consistently, readers of Travel + Leisure and Condé Nast Traveler magazines rank The Ritz-Carlton, Naples among the best in Florida, the U.S., and the world.

About The Ritz-Carlton Hotel Company, LLC

The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, MD., part of Marriott International, Inc., currently operates more than 100 hotels and over 45 residential properties in 30 countries and territories. For more information or reservations, visit the company web site at, for the latest company updates, visit and to join the live conversation, use #RCMemories and follow along on Facebook, Twitter, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy, the new name of Marriott’s travel program replacing Marriott Rewards®, The Ritz- Carlton Rewards®, and Starwood Preferred Guest® (SPG). The program offers members an extraordinary portfolio of global brands, experiences on Marriott Bonvoy Moments and unparalleled benefits including earning points toward free hotel stays and nights toward Elite status recognition. To enroll for free or for more information about the program, visit

Emmie Lancaster
Senior Marketing Manager
The Ritz-Carlton Resorts of Naples
280 Vanderbilt Beach Rd
Naples, FL 34108
Office: +1 239-598-3300
Mobile: +1 239-641-7858